Refund Policy

The Cascades East Association of REALTORS^® offers many different educational and event offerings for the benefit of our members.  Our goal is to offer these programs in a multitude of formats to provide the services to our members in the format they prefer.  Due to the costs of venues, food, and/or travel we have the following refund policies based on the type of event.  Please review the applicable policy prior to cancelling a registration.  

Online Webinars

To receive a full refund, a cancellation request must be received via email at This email address is being protected from spambots. You need JavaScript enabled to view it. a minimum of forty-eight (48) hours prior to the start of the webinar.  Any cancellation requests received within forty-eight (48) hours of the start of the webinar will result in no refund.  No refund will be issued to anyone who does not attend. 

Please note, we want to offer the best experience for our members with the flexibility to take education remotely.  However, the Cascades East Association of REALTORS^® cannot be responsible for user technology factors such as internet connection speed that may affect the quality of the webinar transmission.  No refunds will be issued for technology issues on the part of the registrant.

Live General CE Courses (without food)

To receive a full refund, a cancellation request must be received via email at This email address is being protected from spambots. You need JavaScript enabled to view it. a minimum of forty-eight (48) hours prior to the start of the course.  Any cancellation requests received within forty-eight (48) hours of the start of the course will result in no refund.  No refund will be issued to anyone who does not attend. 

Live General CE Courses (with food)

To receive a full refund, a cancellation request must be received via email at This email address is being protected from spambots. You need JavaScript enabled to view it. a minimum of seventy-two (72) hours prior to the start of the course where food is being offered due to the catering counts that may be due.  Any cancellation requests received within seventy-two (72) hours of the start of the course will result in no refund.  No refund will be issued to anyone who does not attend. 

REBAC Courses

To receive a full refund, a cancellation request must be received via email at This email address is being protected from spambots. You need JavaScript enabled to view it. a minimum of seven (7) business days prior to the start of the course.  Any cancellation requests received within seven (7) business days of the start of the course will result in no refund.  No refund will be issued to anyone who does not attend. 

Special Events and Programs at Off-Site Venues

A lot of time and planning goes into providing our members programming at offsite venues.  Such venues require minimum headcounts for events for food and beverage that have to be guaranteed a minimum of a week in advance.  For this reason, we have a separate refund policy for events the association is holding off-site. 

To receive a full refund, a cancellation request must be received via email at This email address is being protected from spambots. You need JavaScript enabled to view it. a minimum of seven (7) business days prior to the date of the event or program scheduled off-site.  Any cancellation requests received within seven (7) business days of the start of the program or event will result in no refund.  No refund will be issued to anyone who does not attend. 

Transferring Registrations

If you have registered for a course or event and need to cancel after the permissible refund period, the association is happy to transfer your registration to another member you find that is interested in taking your registration for a course, program or event and they can pay you directly for the registration fee.  Such transfers must be made a minimum of twenty-four (24) hours in advance of the course, program, or event. 

The only exception to this policy is the annual Cascades East Association of REALTORS® Installation/Awards & Holiday Party event.  Due to the size of this event and the planning needed transfers must be made a minimum of seventy-two (72) hours in advance of the event in order to be made.